🤔 What To Expect

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What to Expect When Working With The Dust

• A service built on standards, not shortcuts or rotating help  

• Vetted, background-checked team members trained to follow documented processes 

• Clear expectations set upfront — and honored every visit  

• Respect for your home or workspace, your time, your finishes, and your boundaries  

• Proper care for surfaces, materials, fixtures, and high-touch areas — no guesswork  

• A methodical approach that doesn’t change based on who’s on the schedule  

• Quality checks and documentation used for accountability, not appearances  

• Work performed with intention, precision, and consistency  

• A team that stays out of the way and lets the results speak  

• No surprises, no corner-cutting, no “that’s good enough” mindset  

• A space that doesn’t just look clean — it feels maintained, ordered, and elevated 

• A level of care that makes most cleaning services feel like an entirely different category  

And then — somehow — we still exceed expectations.

View full terms: https://thedust.llc/service-agreement%2Fprivacy

Expect to Hear From Us

Feedback is our greatest asset!
Your voice helps us shine brighter every time.
After every cleaning, we take a moment to check in and make sure you’re completely happy with our work. Your feedback means the world to us—it helps us grow, recognize great performance, and deliver the best experience possible every time. 

You’ll receive a short follow-up message by email and text (twice each) so you can quickly share your thoughts and let us know how we did.

We reward our Cleaning Techs for their wins!
Great work deserves to be celebrated.

Our team takes a lot of pride in their work, and nothing makes their day like hearing they did an awesome job. If your Cleaning Tech went above and beyond, we want to celebrate that! A quick message from you can go a long way in giving them that extra recognition and motivation to keep up the great work.

We make it right when we fall short!
If it’s not perfect, we’ll fix it fast.
If something wasn’t quite right, no worries—we’re on it. Just reach out to us as soon as possible, and we’ll take care of it right away. Most of the time, we can schedule a re-clean of the affected area the very next day (please allow up to 24 hours, or the next business day in rare cases). 

Our goal is simple:
leave you reassured you made the right choice

—from the first cleaning to the most recent.

The Dust Difference.